Q: How do I purchase this Rebuild Service? A: Complete the "Buy It Now". Once you have purchased the service to rebuild your controller, click the R&R Form hyper link. Complete the information on the form, don't forget to include your contact telephone number. Include this form in your well-packaged box and follow the next Frequently Asked Question. Q: How do I ship my part to you? A: Outbound (From us to you) UPS Ground shipping is “FREE” & included in this purchase, (Continental USA Only). Expedited shipping requires a Fee, contact us for expedited shipping costs. Make sure to package the contents well to protect from damage. We return ship each package with $500 of contents insurance and package using UPS packaging Guidelines. Please keep in mind inbound & outbound shipping time, depending upon your location shipping can take 2 to 5 business days each way. *P.O. Boxes are not included in this Free Shipping offer. Q: How do I know if my part has been shipped? A: When your controller has shipped we will update your eCRATER account with tracking information within 24 business Hours. We only ship to your confirmed PayPal address so please check this before submitting your payment. Q: Do you ship internationally? A: We ship worldwide. Shipping Charges depend upon location, Use our “Shipping Calculator” within this listing at the Shipping Tab. All international packages will be shipped United States Postal Service Please note that import duties, taxes and charges are not included in the item price. Do not confuse them for additional shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine the additional charges prior to shipping your part. . PLEASE CHECK WITH YOUR FREIGHT FORWARDER FOR ANY ADDITIONAL CHARGES OR CUSTOMS FEES, WE CAN NOT RELEASE FOR RETURN UNTIL THESE ADDITIONAL CHARGES ARE PAID FOR IN FULL.THESE FEES ARE NOT ADDED FEES BY OUR COMPANY, INSTEAD THEY ARE ADDED FEES BY THE SHIPPER THAT WOULD BE CHARGED TO YOUR ACCOUNT PRIOR TO SHIPPING TO THE USA. Q: Do You Offer Rebuild Solutions for other Automotive Control Modules? A: Yes, Please contact us; we are always reverse engineering new solutions. Visit our eCRATER Store for many other Rebuild Solutions. Q: What is the 30-Day Money Back Guarantee? A: Our 30-Day Money Back Guarantee on the Rebuild Service covers each of our services. We want our customers completely satisfied with our products. Please click the link to view our Terms of Service . TERMS OF SERVICE AND WARRANTYALL REBUILD SERVICES RECEIVE A LIFETIME WARRANTY. PLEASE CLICK TO REVIEW AND PRINT A FULL COPY OF OUR TERMS OF SERVICE AND WARRANTY AGREEMENT FOR YOUR RECORDS. PLEASE NOTE NOT, ALL CONTROLLERS ARE REBUILDABLE PLEASE SEE OUR RETURN POLICY. FOR FURTHER INFORMATION.