Q: Howdo I purchase this Rebuild Service?A: Complete the"Buy It Now". Once you have purchased the service to rebuild yourcontroller, click the R&R Form hyper link.Complete the information on the form, don't forget to include your contacttelephone number. Include this form in your well-packaged box and follow thenext Frequently Asked Question.Q: How do I ship my part to you? A: Outbound (From us to you) UPS Ground shipping is “FREE” &included in this purchase, (Continental USA Only). Expedited shipping requiresa Fee, contactus for expedited shipping costs. Make sure topackage the contents well to protect from damage. We return ship each packagewith $500 of contents insurance and package using UPS packaging Guidelines.Please keep in mind inbound & outbound shipping time, depending upon yourlocation shipping can take 2 to 5 business days each way. *P.O. Boxes are notincluded in this Free Shipping offer.Q: How do I know if my part has beenshipped?A: When your controllerhas shipped we will update your eCRATER account with tracking informationwithin 24 business Hours. We only ship to your confirmed PayPal address soplease check this before submitting your payment.Q: Do you shipinternationally?A: We ship worldwide. ShippingCharges depend upon location, Use our “Shipping Calculator” within this listing atthe Shipping Tab. All international packages will be shipped United StatesPostal Service Please note that import duties, taxes and charges are notincluded in the item price. Do not confuse them for additional shippingcharges. These charges are the buyer's responsibility. Please check with yourcountry's customs office to determine the additional charges prior toshipping your part. .PLEASE CHECK WITHYOUR FREIGHT FORWARDER FOR ANY ADDITIONAL CHARGES OR CUSTOMS FEES, WE CAN NOTRELEASE FOR RETURN UNTIL THESE ADDITIONAL CHARGES ARE PAID FOR IN FULL.THESEFEES ARE NOT ADDED FEES BY OUR COMPANY, INSTEAD THEY ARE ADDED FEES BY THESHIPPER THAT WOULD BE CHARGED TO YOUR ACCOUNT PRIOR TO SHIPPING TO THE USA.Q: Do You OfferRebuild Solutions for other Automotive Control Modules?A: Yes, Please contact us; we arealways reverse engineering new solutions. Visit our eCRATER Store for many other Rebuild Solutions.Q: What is the 30-Day Money Back Guarantee? A: Our 30-Day Money Back Guarantee onthe Rebuild Service covers each of our services. We want our customerscompletely satisfied with our products. Please click the link to view our Terms of Service . TERMS OF SERVICE AND WARRANTYALL REBUILD SERVICES RECEIVE A LIFETIME WARRANTY. PLEASE CLICK TO REVIEW AND PRINT A FULL COPY OF OUR TERMS OF SERVICE AND WARRANTY AGREEMENT FOR YOUR RECORDS. PLEASE NOTE NOT, ALL CONTROLLERS ARE REBUILDABLE PLEASE SEE OUR RETURN POLICY. FOR FURTHER INFORMATION. FREE! Sellers: Add a FREE map to your listings. FREE!